Aftersales that gets there before the failure does.
Real-time fleet alerts, each one explained in plain language for the technician and for the farmer. Prioritized, and connected to Parts and to the app's service request channel. During harvest, it's the most-used part of the platform.
| Priority | Machine | Client | Alert | Branch |
|---|---|---|---|---|
| High | S770 · 1H0S770… | Agropecuaria Los Talas | Coolant temperature | Norte |
| High | 9RX 640 | Hnos. Ferreyra SA | Transmission oil pressure | Centro |
| Medium | 8R 340 | El Ombú Agro | Hydraulic filter restricted | Laguna |
| Medium | R4045 | La Querencia SA | Nozzle flow sensor | Ruta 8 |
| Low | S780 | Estancia La Cautiva | 250-hour service | Norte |
A fault code means nothing to a farmer. An explanation does.
AI turns every alert into what's happening, how urgent it is and what to do next. The technician sees it with the machine's details; the farmer sees it in their app, with their dealership's aftersales contact.
You have 2 alerts to deal with. I sorted them by impact on the harvest.
The engine went over normal temperature three times today. It's usually a radiator clogged with residue. Best to clean it before you keep going.
Probably the filter. It won't stop the work, but check it this week.
From the farmer's request to a technician in the field.
The farmer requests service from the app. The dealership receives it with the machine already identified, assigns it and tracks response time.
| Client | Machine | Reason | Status | Response |
|---|---|---|---|---|
| Agropecuaria Los Talas | S770 | High temperature | Technician on the way | 18 min |
| Campos del Sur | R4045 | Clogged nozzles | Part reserved | 42 min |
| Don Aurelio SRL | 8R 340 | Display has no signal | Solved remotely | 9 min |
Prioritization
Alerts are ranked by their impact on the work, not by arrival time.
Monitoring coverage
Which part of your customers' fleet is connected and which isn't.
History per machine
Alerts, service requests and parts for every machine, in a single view.
Response times
How long each branch takes to respond and to resolve.
Linked to Parts
The suggested part and its availability, right from the alert.
A channel with the farmer
Messages and follow-up inside the app, not on WhatsApp.